Gail Brown

Contract Education Instructor

• B.A., California State University, Long Beach
• Program certificates of completion from the Wilson Sales Training Company and the Motivational Management Corporation of America.
• Real Estate License

                                                                             

Topics

• Achieving "World-Class" Customer Service

• Inspired Leadership: The Vision and Passion to Motivate
• Achieving Success in "Relationship" Selling
• Creative Problem Solving and Smart Decision Making
• Coping with Change...Life's Constant Challenge
• Time Management: Mastering "Moment to Moment"
• Presentation Skills that Sizzle
• Developing and Managing a Code of Ethics in the Workplace
• Coping with Stress: You Can Run But You Can't Hide!

Background

• In 1997 founded company Exceeding Expectations.

• 20+ year career with the Walt Disney Company with leadership positions at the Disneyland Resort in human resources, marketing, sales, operations and special internal and external events.

• Active member of the of ASTD, NCPA, the National Speakers Association, the Carlsbad and Irvine Chambers of Commerce and the Global Network. 
• Founded a professional woman’s networking organization in Orange County called the “Common Thread” that now boasts 100 members.