Infrastructure Services & Systems

Contact Information

Technical Services Steve Schultz Infrastructure Services & Systems Coordinator P 760.795.6737 Erich Donze Systems Administrator P 760.795.6727 Anthony Ginger Network Specialist P 760.795.6742

Brian Fitzwater Network Specialist P 760.795.6786 Karen Brown Network Specialist P 760.795.6733 Bryan Rocker Network Specialist 760.795.6766

Guides & Assistance

• Employee Password Reset
• MCC Desktop Computer Backup
• Personal Computer Security Guidelines
• Email Backup on Campus
• Modifying Outlook Global Lists
• SSL: Secure Email
• Computer Replacement Schedule (XLS)
• District Supported Email-Enabled Cell Phones

Web Application Guides

• Uploading your Web Files to your Personal Web Space (Home Folder) using sFTP
• Setting Faculty Preferences for Online Courses

Communications (Email, Voicemail, Phone)

• Employee Voicemail
• District Supported Email-Enabled Cell Phones
• Microsoft Exchange [Email, Calendaring, etc.]
• Telecommunications - Voice over IP (VoIP)
• Unified Messaging [convergence of telephone & email systems]
• Cisco IP Phone 7940G Tutorial
• Cisco IP Phone 7960G Tutorial

Computer Security

• Data Backups
• System Virus Protection
• Spam Blocking
• Firewalls & SSL Certificates

Network Connectivity

• Internet Connectivity
• Storage Area Network (SAN)
• Virtual Private Networks (VPN)
• Wireless Networking

Server Hosting & Administration

• PeopleSoft

• Blackboard

• Exchange
• eListen

• WebCMS

• ColdFusion

• IIS, OSX (Apache)

• Storage Area Network (SAN)