Employee Voicemail

This page provides a guide for the use of MiraCosta's voicemail system:

On Campus Features

DIAL: ACTION:
55 1) Dial * , enter 4-digit extension, dial #
2) Wait for response, enter password
6789 1) Dial * , enter 4-digit extension, dial #
2) Wait for response, enter password
messages button &  *

1) Enter your ID (4-digit extension), dial #
2) Wait for response, enter password

messages button (from own phone only) 1) Enter password, dial #
RECORDING MESSAGES DIRECTLY INTO VOICEMAIL ON CAMPUS:
*  &  4-digit extension

1) Record message

Off Campus Features

DIAL: ACTION:
795-6789 1) Wait for response
2) Dial *, enter 4-digit extension, dial #
3) Enter password, follow prompts
757-2121 (or 888-201-8480 outside 760 area code)

1) During greeting dial #
2) During response, dial *, enter 4-digit extension, dial #
3) Enter password, follow prompts

RECORDING MESSAGES DIRECTLY INTO VOICEMAIL FROM OFF CAMPUS:
795-6789 or 757-2121

1) Wait for response
2) Dial 6100, wait for response
3) Dial #, enter 4-digit extension of recipient, dial #, dial 2
4) Wait for recipient greeting to finish or dial 1 to bypass
5) Record message

Universal Features

NOTE: When voicemail is deleted via computer, it may be retrieved from the Deleted Items folder. When voicemail is deleted via phoneset, it cannot be restored.

  ACTION:
 

DURING MESSAGE PLAYBACK , select:
1 - repeat message
2 - save message
3 - delete message
4 - decrease playback speed

5 - change volume
6 - increase playback speed
7 - skip back in message
8 - pause message
9 - forward message
# - skip to end of message
0 - message playback help
* - exit messages
DIAL: ACTION:
1

TO PLAY NEW MESSAGES , then select:
1 - repeat message
2 - save message
3 - delete message
4 - reply to message
4 2 - reply to all
4 4 - call the sender

5 - forward message
6 - mark message new
7 - skip back in message
9 - message properties
# - skip to next message
0 - response options help
* - cancel playing messages
DIAL: ACTION:
2

TO SEND A MESSAGE, then select:
# - add a name
* - cancel
1 - add another name

3 - message options

DIAL: ACTION:
3

TO REVIEW OLD MESSAGES , then select:
1 - saved messages
1 - repeat message
2 - save message
3 - delete message
4 - reply to message
5 - forward message
6 - mark message new
7 - skip back in message
9 - message properties

0 - help
* - cancel playing messages
2 - delete messages in Deleted Items folder
DIAL: ACTION:
4

TO ACCESS SET-UP OPTIONS, then select:
1 - greetings
1 - re-record greeting
2 - turn on alternate greeting
3 - edit other greetings
4 - play all greetings
2 - message settings
1 - change message notification
2 - change menu style
3 - edit private lists
3 - personal settings
1 - change password
2 - change recorded name
3 - change directory listing
4 - transfer settings
1 - transfer callers directly to voicemail
2 - change number callers are transferred to
0 - help
* - exit

Associate Faculty Voicemail Features

ACCESSING VOICEMAIL ON CAMPUS:
DIAL: ACTION:
2121

1) Wait for response
2) Dial *, 4-digit voicemail number, dial #
3) Wait for response
4) Enter password, follow prompts

ACCESSING VOICEMAIL OFF CAMPUS:
DIAL: ACTION:
795-6789 or 757-2121
(or 888-201-8480 outside 760 area code)

1) Wait for response
2) Dial *, 4-digit voicemail number, dial #
3) Wait for response
4) Enter password, follow prompts

Please contact the Employee Technology Help Desk (https://portal.miracosta.edu/) with any questions or issues about this process (helpdesk@miracosta.edu, 760.795.6850 or, x6850).

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