Supported End-User Technologies - Blackboard Learn 9.1, Service Pack 13




 
Supported End-User Technologies - Blackboard Learn 9.1, Service Pack 13

Date Published: Oct 16,2013 Category: Product:Installs_and_Configurations_Learn; Version:X9_1_SP13_9_1_130093_0   Article No.: 000032325

Product: Blackboard Learn


Client Technologies: Blackboard™ Learn Release 9.1 was tested with a variety of platform technologies as well as common client-side technologies.

Certified: Fully tested and supported.

Compatible: Partially tested but should function properly.

Unsupported: Either unsupported by the vendor or not tested.


Windows Operating System

  IE 10 IE 9 IE 8 Firefox
(ESR)
Firefox
(Final Release Channel)
Chrome
(Stable Channel)
Windows XP (32-bit)* Unsupported 
by Microsoft
Unsupported
by Microsoft
Compatible Certified Compatible Compatible
Windows Vista (32-bit) Unsupported 
by Microsoft
Certified Compatible Certified Certified Compatible
Windows Vista (64-bit) Unsupported 
by Microsoft
Compatible Compatible Certified Compatible Compatible
Windows 7 (32-bit) Compatible
 
Certified Compatible Certified Certified Certified
Windows 7 (64-bit)  Certified
 
Certified Compatible Certified Certified Certified
Windows 8 (32-bit) Compatible Unsupported 
by Microsoft
Unsupported 
by Microsoft
Certified Certified Certified
Windows 8 (64-bit)  Certified Unsupported 
by Microsoft
Unsupported 
by Microsoft
Certified Certified Certified

 

Mac OSX Operating System


  Safari 6.0.3 Safari 6.0.1 Safari 5.1 Safari 5.0 Safari 4.0 Firefox
(ESR)
Firefox  
(Final  Release Channel)
Chrome
(Stable Channel)
Mac OSX 10.6 Unsupported 
by Apple
Unsupported 
by Apple
Certified Certified Compatible Certified Certified Certified
Mac OSX 10.7 Certified Certified (10.7.5) Certified Unsupported
by Apple
Unsupported
by Apple
Certified Certified Certified
Mac OSX 10.8 Certified
(10.8.3)
Certified (10.8.2) Certified Unsupported 
by Apple
Unsupported
by Apple
Certified Certified Certified
Configuration Notes:
  • Microsoft SQL Server 2008(R1) will not be supported past SP11.
  • 64-bit Client Operating Systems: We are generally un-prepared to test 64-bit versions of client operating systems.  We will continue to keep Windows XP 64-bit unlisted.  64-bit Windows Vista and Windows 7 will remain Compatible [June 2011]
  • Internet Explorer 8 is only supported in Standards Mode.
  • Internet Explorer 9 is only supported in Standards Mode.
  • Blackboard strives to make all its products as accessible as possible.  JAWS 13 and 14 were used during accessibility testing of 9.1 SP13.
  • Chrome support: due to the auto-update feature of Chrome, support is based on the version available at the time of testing. 9.1 SP13 was tested with Chrome 26.0.x.
  • Firefox support: due to the auto-update feature of Firefox, support is based on the version available at the time of testing. 9.1 SP13 was tested with Firefox versions 20.0.x  and 17.0.x (ESR).
  • Note on OSX 1.8 Java is no longer shipped as part of the OS install and must be downloaded and installed by users on request of application/applet - this is a one time action on the part of the user.
Client Technology Highlights of Changes from Previous Service Packs
  • OSX 10.8/Safari 6.x support added
  • Windows 8 and IE10 support added (focus on 64 bit)
Technologies NOT supported
  • Internet Explorer 6, 7
  • Firefox 1.x, 2.0, 3.0, 3.5 and 3.6
  • Safari 2.0, 3.x  (or any version on Windows)
  • Windows XP 64-bit (unlisted)
  • Mac OSX 10.3, OSX 10.4, OSX 10.5
  • Jre 5 though it may continue to work


The information contained in the Knowledge Base was written and/or verified by Blackboard Support. It is approved for client use. Nothing in the Knowledge Base shall be deemed to modify your license in any way to any Blackboard product. If you have comments, questions, or concerns, please send an email to kb@blackboard.com. © 2014 Blackboard Inc. All rights reserved