Technology SUPPORT Services

Online Client Support Team Hours

Before Accessing the Online Client Support Team

PRE CHECK FOR CRANIUM CAFÉ

Please make sure your computer and browser is setup to allow the technicians to provide you the best support. This is a new process of providing technical support help; please bear with us as we all learn a new platform for providing support.

Accessing and Asking a Question

Please read all steps below before entering chat.

ENTER ONLINE CLIENT SUPPORT TEAM CHAT

Tools

Screen Share and Audio in Cranium Café: Please watch the video below on how to share your screen and audio using Chrome. Screen share and audio in Cranium Video

Contact Information for Technology Support Services

Technology Help Desk

AIS Computer Lab - Oceanside

Instructional Computer Lab Assistants
P 760.757.2121  Ext. 6529

AIS Computer Lab - San Elijo

Instructional Computer Lab Assistants
P 760.944.4449  Ext. 7760