The DSPS office is closed for in-person services (including exam proctoring) for the fall semester and ClockWork is not currently available for online exam booking. Please contact your instructor directly if you require extended time for your exam.
If you have an exam and require reader/scribe assistance, please contact DSPS testing via email: firstname.lastname@example.org or 760.795.6658.
Zoom proctoring may be available by the DSPS for some online courses (approved on a case-by-case basis). With Zoom proctoring, you will be in a one-on-one session with a proctor from the DSPS testing office. For a DSPS Zoom proctoring appointment, please email email@example.com with at least a 7 day notice (14 days for finals) and include the following information:
- Your full name & SURF ID
- Course and Instructor
- Exam Date
- Exam Start time
Below are the requirements needed for a DSPS Zoom proctoring session:
- A secure, private testing space
- No other people are allowed in the testing space
- Other electronics must be powered off and put away
- No notes or study materials are allowed
- A scanner or mobile app, such as Adobe Scan or the scanning feature within “Notes” on the IPhone
- A functioning webcam AND microphone
- A picture ID ready to show BEFORE you begin the exam
Once your appointment is booked and your instructor is contacted, you will receive a confirmation email containing information regarding your appointment and specific exam parameters.
What is Proctorio?
Proctorio is a remote proctoring service that works within your web browser to guarantee test security and academic integrity.
How does Proctorio Work?
Proctorio uses the Google Chrome browser and the Proctorio extension to monitor you during your exam. Depending on the exam security settings enabled by your instructor, Proctorio can monitor movement, sound, additional browsers, ect. to ensure students are abiding by the required exam settings.
How do I get started?
If you do not have the Chrome browser, you will need to download and install Chrome. You must use a computer or laptop (Windows or Mac) with a working webcam and microphone. Currently, Proctorio does not work with mobile devices. You will also need to install the Proctorio extension for Chrome.
What do I need for Proctorio?
- A webcam
- A picture ID (Student ID works)
- Solid internet connection
- Google Chrome and Proctorio Extension
- A quiet place to take your exam
For more information about Proctorio, including support for test takers and privacy/security, visit: https://proctorio.com/support.
Can I receive my accommodations when using Proctorio?
If you’re authorized to receive extended time on your quizzes or exams, you are responsible for notifying your instructor as soon as possible prior to the quiz/exam date to request the extended time that you’ve been authorized on your Service Authorization form. The instructor will adjust your time settings within Canvas, or the test platform you’ll be using with Proctorio, to allow for the extended time.
If you’re authorized for and seek to utilize breaks during your Proctorio session, you may contact your instructor to advise them what the break is for, if you’re comfortable doing so. Some types of breaks may require that you remaining within view of the camera, whereas restroom breaks do not. Contact firstname.lastname@example.org if you have any questions or concerns regarding this accommodation.
If your instructor will be using Proctorio for quizzes/exams and you are planning to use specialized software or hardware during testing, such as Read and Write Gold, Kurzweil or voice recognition software, please contact the DSPS Access Specialist, Aaron Holmes at email@example.com as soon as possible.
ClockWork is not currently available for online exam booking. Please contact your instructor directly if you require extended time for your exam.