Collections
Students are responsible for all fees on their account. The student’s current balance is always available on their Surf Account. It is the student’s responsibility to drop any unwanted classes before the add/drop deadline to have these fees removed from their account. Failing to drop a class(es) does not warrant a waiver of fees. When a student’s account balance exceeds $170.00, a debt hold will be placed on the account which will prevent a student from future registration. When a students balance becomes past due their account will be turned over to a collection’s agency.
Our Process
After the payment deadline MiraCosta will attempt to notify you of an outstanding debt using your email address and phone number that we have on file.
If you receive a notification regarding a balance due from MiraCosta College, please log into SURF and review your student account online and make a payment as soon as possible. If you cannot pay your balance in full contact cashier@miracosta.edu to sign up in a past term payment plan.
After multiple attempts, MiraCosta will mail out a final attempt to collect to your mailing address we have on file. You will have 30 days to respond to this letter before your account is turned over to a collections agency. We do NOT report to credit bureaus.
If you believe your charges are in error, you may contact our office to further review your account. If MiraCosta finds that your fees are in error, then your account will not be submitted into collections and your account will be updated. If no notification is received by you to the cashier’s office, then we will assume your account is correct and your account will be submitted to Cedars Business Services, LLC.
Collections Fees
If your account has been sent to collection, you may be charged fees by the collection agency. Collection agency fees are a percentage of the debt owed. A fee up to as much as 23 percent of your debt may be added to your account, which will increase the total amount you owe.
Cedars Business Services, LLC
5230 Las Virgenes Road #210
Calabasas, CA 91302-3465
800-980-3357 from am to 6pm PST, Monday – Friday
www.cedarbiz.com
Past Due Payment Plans
If you have a past due balance from a previous term and are unable to pay in full, you may be eligible to enroll in a Past Due Payment Plan through Transact. To enroll in a Past Due Payment plan please email cashier@miracosta.edu. We off 3,6,9 or 12 months plans.
- Past due payment plans must be requested through the Student Accounts/Cashier’s Office.
- A non-refundable $25 enrollment fee applies per plan.
- Payment plans are based on individual terms.
- If you owe balances from multiple terms, you must enroll in separate plans for each term.
- The $25 enrollment fee will apply to each plan.
Current Term Enrollment Not Included
- These plans do not cover new or current term charges.
- To stay on track, please be sure to also enroll in a Current Term Payment Plan if you are registered for the current or upcoming term.
Contact Our Office
760.795.6835
cashier@miracosta.edu
FAQ
Students who set up a payment plan and do not have sufficient funds in their bank account could result in a return of funds, which then MiraCosta will reapply the charge to the account for payment. Students who request a chargeback from their bank on a payment which was made toward their tuition and fees and are awarded the funds, will have the charge reapplied to their account for payment. Students may see a balance because they did not have the payment plan to cover their entire balance or classes they may have added after they enrolled in a payment plan.
MiraCosta College has used COTOP Collection Agency in the Past. Please do not disregard those notifications as they could be from a past debt. Please email Cashier@miracosta.edu if you have any questions or concerns.
